Privacy Policy for Delaware250.org

Effective Date: 02/17/2025
At Delaware250, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website.

1. Information We Collect

We collect the following personal information:

**Email Address:** Used for sending receipts, event alerts, and ticket delivery.

**Name and Billing Information:** Collected when you purchase event tickets through our website.

**Payment Information:** All payment transactions are processed securely through Clover, our third-party payment processor. We do not store credit card numbers, CVV codes, or any other sensitive payment information on our servers.

2. How We Use Your Information

We use the information we collect to:

– Send receipts for purchases or donations
– Deliver event tickets via email
– Verify check-in at Delaware 250 Celebrate Delaware events
– Process ticket purchases and send order confirmations

3. Payment Processing

All payment transactions are processed securely through Clover, our third-party payment processor. Clover handles all credit card and payment data in compliance with industry security standards. We do not have access to or store your complete payment card information on Delaware250.org servers.

For more information about how Clover processes and protects your payment information, please refer to Clover’s Privacy Policy.

4. Third-Party Tools

We use Google Analytics to track and analyze website traffic. Google Analytics helps us understand how visitors interact with our site, but it does not provide us with any personally identifiable information about our users. For more information on how Google collects and processes data, please refer to Google’s Privacy Policy.

5. Data Retention

We retain email addresses and order information (name, email, ticket purchases) as necessary for event management, check-in verification, and accounting purposes. If you wish to have your information removed from our records after an event has concluded, please contact us at delaware250@delaware.gov.

6. Security

We implement reasonable, industry-standard security measures to protect your personal information from unauthorized access or disclosure.

7. Your Rights

You have the right to:

– Request access to the information we have on file for you
– Request the deletion of your information from our records

To exercise these rights, please contact us at delaware250@delaware.gov.

8. Ticket Sales Policy

All ticket sales are final. We do not offer refunds for any ticket purchases.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: delaware250@delaware.gov.

Thank you for trusting Delaware250. Your privacy is important to us!